In 2010 we bought a Peugeot 308 from our local dealer, Motorhaven Hastings, and the car is still under warranty. Last June I was getting out of the car when a gust of wind threw the car door open, damaging the hinge. It was replaced at a cost of £85 by the Peugeot technicians. I paid up, but told the garage I thought it should be covered by the warranty. Several friends and colleagues have agreed with my view.
I have since contacted Peugeot’s customer relations department, told them of my dissatisfaction and asked for a refund. I suggested the hinge wasn’t up to the job if a gust of wind could damage it. Instead of a refund, I was offered an £85 discount on my next service.
I hope you will contact Peugeot on my behalf. I