Insurance and reinsurance provider ACE Group has launched its Claims Reporting Guidance pack, a collection of sector-specific briefing documents to guide brokers and clients manage and prepare for claims.

ACE said the document covers five insurance sectors – Crime, Professional Liability, Financial Institutions Professional Liability, Employment Practices Liability, and Directors & Officers – and provides custom made guidelines and frequently asked questions (FAQs) for each, based on client feedback.

The guidelines are intended to provide clear direction as to the specific details, supporting material and general information that claimants should prepare to ensure a claim, while the FAQs section provides further clarification around the claims process and contract terminology.

ACE Claims Relationship Manager Catherine Horton said the ACE Claims Guidance package is a way of providing additional support to help clients in the claims process alongside personal advice and guidance.

While the majority of insurers (91%) believe future growth depends on providing a special customer experience, most of them do not currently see themselves as providing differentiated products and levels of service, according…

We’re happy to insure pregnant travellers. The same can’t always be said for other insurers.

Some travel insurers are reluctant to insure pregnant travellers and may charge you a hefty premium. Others will provide cover based on how far into pregnancy you are. There are some who might just plain refuse to cover you. It can be frustrating. So be prepared to shop around.

Or just come to us.

At World First we’re happy to insure pregnant travellers, no matter how far into the pregnancy you are. Providing its not a multiple birth and youve not experienced any previous complications in childbirth, youll have access to the same great travel insurance benefits as everyone else. That

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Eastern Insurance Holdings has reported a net income of $1.0m, or $0.13per diluted share, for the third quarter of 2011, compared to net income of $2.2m, or $0.25 per diluted share, for the same period in 2010.

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The former Labour cabinet minister Jack Straw was paid £5,000 by the motor insurance industry for a speech and question-and-answer session – a payment he did not declare when controversial amendments affecting such firms were tabled last week, the Guardian can reveal.

Straw was paid for a reported three hours of work on 28 September. He sat on a panel of experts and spoke about the “dirty secrets” that drive up motor insurance costs.

Since the summer, the former justice secretary has been championing a ban on motor industry “referral fees” – payments for finding victims of road accidents who could sue for compensation. Curr

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Bikers are passionate about their hobby, and many live and breathe two wheels. So when it comes to settling in for a night in front of the telly or at the cinema, a film featuring motorbikes is a top choice.

Motorbikes have a starring role in many classic action films and are often part of some of the most iconic scenes in blockbuster films.

Who can forget Tom Cruise riding along the highway as an F14 flies overhead in Top Gun. Or Arnie demanding: “I need your boots, your clothes and your motorcycle” in Terminator 2.

As well as these infamous motorbike cameos, there are many flicks partly or wholly dedicated to two wheels.

In no particular order, here is a list of favourites as voted by Confused.com customers:

A must-watch for racing fans, this documentary follows the lives of motorbike racers including Steve McQueen, David Evans and Mert Lawwell. Aski Full post…